- WHAT IS A COOKIE?
- DATA RETENTION
- INTERNATIONAL TRANSFERS
- HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES
- ADVERTISING IN FACEBOOK
- USER RIGHTS AND ADDITIONAL INFORMATION
In this sense and intending to provide the user all the necessary information for correct navigation, we make available to the user the following informative text on what Cookies are, what types of Cookies exist on our Platform and how it is possible to configure or disable them.
1. WHAT IS A COOKIE?
Cookies are files containing small amounts of information that are downloaded to the user's device when he or she visits a website.
Cookies are essential for the operation of the Internet as they offer technical solutions that allow the user to browse the different websites; they cannot damage the user's equipment/device and can be used to identify and resolve possible errors in the functioning of the Website. They may also be used for advertising or analytical purposes.
Specifically, Rakuten uses first-party cookies generated directly by this domain and third-party cookies generated from other websites outside Rakuten, belonging to third party companies, for the specific purposes described below.
2.1 Necessary technical cookies
Are those that allow the user to navigate through the Website and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, controlling any security fraud related to the service, make the application for registration or participation in an event, use security elements during navigation, store content for the broadcasting of videos or sound or enable dynamic content (for example, animation for loading a text or image).
Installing these cookies is based on the need to provide the requested services. Therefore, as they are necessary for the operation of the site, these Cookies will be activated by default and cannot be denied or deactivated.
|Cookielaw (1st Party)||Control of your preference regarding cookies||1 year|
|Registered user (1st Party)||Control of the restringed content on the site||session|
2.2 Analysis Cookies
Statistical cookies help website owners understand how visitors interact with the website by gathering and providing information in aggregate form.
The information obtained by these cookies is unlikely to represent a risk to the privacy of Users, as they are analysed in aggregate form, for the purposes of obtaining statistics and reports that enable the Website to function better.
These are the analytics Cookies used on the Website:
|Google Analytics||Google Analytics is a web analytics tool that uses the information from Cookies to analyse the number of visitors and visits to the Platform, the average duration of the visit, the average number of pages viewed by each user, geographical and socio-demographic reports (based on language, location, Internet provider, mobile device, etc.).||14 months|
These cookies are used to display ads that are directly relevant to the user. They are also used to limit the number of times a user views an ad, as well as to help measure the effectiveness of advertising campaigns. The cookies record that you have visited a website and this information is shared with other organisations such as advertisers.
You can accept or reject the use of these Cookies. These cookies are only installed on the user's device when the user accepts them.
|Google Pixel (Google Ads, Google Tag manager).||This Pixel is used to measure the conversion rate of the different elements on the website. These technologies allow us to know how affective are being our campaigns.||Session|
|Facebook pixel||The Facebook pixel collects information about the user on the website to create similar audiences and advertising campaigns in Facebook. This information enables us to create more specific Facebook campaigns considering the users in our website.||Session|
3. DATA RETENTION
The cookies used by RAKUTEN will be conserved on your device for the time necessary for the purpose for which they were installed, and for a maximum of 14 months, unless you decide to delete them through the configuration options of your browser (see section 4 of this policy).
4. INTERNATIONAL TRANSFERS
5. HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES
You can accept or reject cookies at any time by accessing our preferences panel:
You can block or delete Cookies from your browser's settings tools, or you can set your browser to alert you when a server wants to save a Cookie:
a) If you use Microsoft Internet Explorer, you will find the option in the menu Tools > Internet Options > Privacy > Settings. To find out more visit: https://support.microsoft.com/en-us /topic/delete-and-manage-cookies-168dab11- 0753-043d-7c16-ede5947fc64d
b) If you use Firefox, you will find the option in the menu Tools > Options > Privacy > Cookies. To find out more visit: https://support.mozilla.org/en-US /kb/disable-third-party-cookies
c) If you use Chrome, you can find the option in the Options > Advanced > Privacy section. To find out more: https://support.google.com /accounts/answer/61416?hl=en
d) If you use Opera, under the Security and Privacy option, you can configure the browser. To find out more visit: https://help.opera.com/en/latest/web-preferences/#cookies
e) If you use Safari you will find the option in the Preferences/Privacy menu. More information is available at: https://support.apple.com/en-us/HT201265
6. ADVERTISING IN FACEBOOK
By using social networks such as Instagram or Facebook and accepting their legal texts you may receive advertising from RAKUTEN. To process this information, we may collect your browsing information through the Facebook Pixel on our website or use Facebook's technology to dump our database on its platform and to be able to personalize the advertising shown (in this case, encryption measures will be taken). You can find more information about these technologies, here.
In case you want to configure the Facebook ads options you can do it from:
- The displayed ad: click on the top right "..." Why do I see this ad?
- Your user profile: select Settings>>Advertisement
7. USER RIGHTS AND ADDITIONAL INFORMATION